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The Poop Sandwich: Effective Communication Skills for Not-So-Good (or Even Bad) News

The Poop Sandwich: Effective Communication Skills for Not-So-Good (or Even Bad) News

One of the most difficult tasks is telling someone something they don’t really want to hear. It’s no fun breaking bad news to someone. Whether you work for a business and need to talk to a client, you’re a teacher and need to talk to a parent, or in your personal life need to talk to anyone you have a relationship with, there is a simple formula for communicating information that the other party would rather not hear. Learning this…

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